Returns & Exchanges
At Dé Rococo, we strive for perfection in every silhouette, but we understand if a piece isn't the perfect fit for your wardrobe. We offer a 14-day return window for all unworn garments in their original condition with tags attached.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully fold the garments and place them in the original packaging, ensuring all designer tags and hygiene seals remain intact.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our atelier receives and inspects your return, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing